News & Events

Crowded Claytor Concourse
November 16, 2017

Amtrak sets Ridership, Revenue and Earnings Records

Amtrak posted record ridership, revenue and earnings for its Fiscal Year, which ended Sept. 30, 2017:

Ridership: 31.7 million passenger trips – increased 1.5 percent over FY 2016

- Total Revenue: $3.2 billion – increased 1.1 percent over FY 2016

- Operating Earnings[1]: ($194 million) – improved 15.7 percent over FY 2016
 

In ridership, Amtrak achieved year-over-year increases from FY 2016 for all of its service lines:

- Northeast Corridor (NEC): 12 million riders – increased 1 percent and was the NEC’s highest ridership year ever

- State Supported Services: 15 million riders – increased 2.1 percent

- Long-Distance Routes: 4.6 million riders – increased 0.9 percent
 

Amtrak also achieved a new record for cost recovery, covering 94.7 percent of its operating costs with ticket sales and other revenues.

“We provided a vital transportation service to more customers and created strong value for the federal investment,” said Amtrak Board Chair Tony Coscia. “And we’re going to do even better. Over the next several years, we’re aiming to cover total operating costs from ticket and other revenues by strengthening our services and continuing to drive efficiency. To do this, we are making investments in tracks and stations, on our trains, and in the delivery of customer service so that we can serve more customers with a better experience.”

“Amtrak had a record-breaking year in 2017. To our customers and partners, we thank you for your business. To our employees, we commend you on your dedication and service,” said Amtrak Co-CEO Wick Moorman. “More and more people are choosing rail travel and for good reason. Amtrak offers a more comfortable and convenient travel experience with great amenities such as free Wi-Fi on most trains, plenty of leg room, and no middle seat.”

Read more FY 2017 highlights here.

[1] Unaudited, adjusted

< Back